29 March 2009

This Is Getting Old

Honestly, I'm getting tired of it.

Last week I had to deal with the coupon police at Safeway again. Apparently, the check out clerk thought that the no further discounts applied as part of their buy 10, save whatever it was promotion, also applied to coupons. I had her call the manager on over and listened to her tell the manager the store was paying me to take the groceries home. Um, no. Really, I wish lady, but you were being just a tad over dramatic. My bill was $4 after the coupons, and before tax. Sigh! The manager told her to accept the coupons and walked away. As the clerk handed me the receipt, she had the nerve to tell me they made a special allowance for me.

Say what?

I went to another lane a few days later and had absolutely no problem with the promotion and my coupons. I breathed a sigh of relief.

Now I absolutely loathe going shopping on Saturdays. People are just plain rude as they shop through the stores, and I don't want that nastiness to come into our life.

I needed to pick up the circular for this (next week at the time) week at Fred Meyer. While I was there, I figured I'd grab a few things with coupons that were about to expire at the end of the month. I found several Scrubbing Bubbles bathroom wipes that were clearanced to $1.89 plus I had $1.00 off coupons (I know, I know, not green, but there are times my bathroom seems like a warzone!!) I headed over to self checkout, started in on my merry scanning, and of course, Murphy had to poke his head into the transaction, and the Scrubbing Bubbles wouldn't scan.

Gritting my teeth, I called for help, which on a Saturday of course takes twice as long. Clerk says the sku is invalid (huh?) and decides to ring the Scrubbing Bubbles up as the Carefree liners I had in my cart and override the price. (Seriously, why not just peel the markdown sticker aside, and override THAT price? Hello?)

I finish scanning, and hand over my coupons to be scanned.

Yes, you guessed it, she had issues with the Scrubbing Bubbles coupons. "We can't take a coupon because it's clearanced"

I gritted my teeth and said yes, you can. I'm buying the item, it doesn't matter if it's on sale or marked down, you're getting the $1.00 back from the manufacturer.

She starts to argue with me again, my blood pressure is rising, and I was ready to take a page out of the munchkin's book and start screaming. For that split second I was reminded of why I like being anti-social sometimes! I told her to call customer service, who set her straight.

With coupon use on the rise, how hard is it to take 5 minutes to explain to your clerks how a coupon works in your store?

I keep standing up for myself because I feel like I need to stand up for everyone else who is trying to use a coupon, but I'm telling you, some days it gets old.

2 comments:

Fiona said...

I agree with you - some people just take power and run with it! LOL Love your blog!

Sage and Savvy said...

omg...i hate when that happens. I once went to a store and used coupons i downloaded & printed. the next week they wouldn't accept downloaded & printed coupons. even the mgr said no. What the...

needless to say i didn't shop there again until they got bought out buy another co.