20 July 2009
I Am Hysterical Right Now!
The Animal Emergency Clinic in Tacoma LOST our baby girl's ashes!!!! They dumped them somewhere and we can't even bring our little girl home!!!
I am so upset right now, I will finish this post later. I cannot believe this!!
Edit (and I'll probably add more again later):
I never asked how much anything cost from the moment we walked through the doors of The Animal Emergency Clinic. All we wanted was our little girl feeling better.
I knew something was wrong when we were told 2 to 3 days before we would have her ashes back and every time we would call, they kept telling us to call back. Now we call today and they tell us they LOST her? WTH?
The Animal Emergency Clinic covered and covered for a mistake made in their clinic, making excuses time after time, and lying to us for a week until they couldn't cover any more. This makes me so SICK!
And the manager goes into a spiel about how many pets they help. Yes, fine, I understand that they are known as a good clinic, but you know what, I do rescues, and I help pets too - how can you loose the most important pet we've ever owned? Your clinic would not be in business if not for people like me paying your paycheck! This is NOT ACCEPTABLE!
We paid for private cremation, apparently, somehow along the way, they mixed her up with general cremation pets, and her ashes were supposedly dropped near Mt. Rainier. We have no proof whatsoever that this was done, either! The clinic lied to us multiples times, who is to say where her ashes really are?
I haven't blogged this part either, because it's been really hard for me... but when we went to put her to sleep, we were assured she had been sedated. I've put several pets to sleep before, so I understood. However, Pudgy was not sedated properly, and when they went to add the medication through her IV, she started freaking out trying to rip the IV out.
I am scarred from this. I've never heard of this happening before, but the veterinarian tried to say it happens sometimes. NO, IT DOESN'T! There is something very, very wrong at The Animal Emergency Clinic!
Every time I close my eyes I see this happening over and over again. My heart broke, because I felt like a murderer. It was so hard for me to agree to the euthanasia as it was, because she looked so much better when we came to the clinic that morning, and it's hard for me to agree to this when I don't even believe in abortion. (It may seem screwed up to some folks, but a life is a life to me) I had a different vet every time we walked through the doors at The Animal Emergency Clinic, and every time I felt like they were telling me something different.
Not once on any of my pets have I ever blinked an eye at how much something cost. If I was short on money, they ate fine, I went without. That's the way it always has been. If a critter walks through our doors, they are spoiled rotten.
So now, we can't even take her with us back home to Texas. She's here in a state, we will never come back to, thrown onto the ground like trash. They treated her like TRASH!! How is this right?
I'll be contacting Washington's Veterinary Board about this.
I hope and I pray, that this never happens to anyone else. May we hurt so no one else has to.
I am so upset right now, I will finish this post later. I cannot believe this!!
Edit (and I'll probably add more again later):
I never asked how much anything cost from the moment we walked through the doors of The Animal Emergency Clinic. All we wanted was our little girl feeling better.
I knew something was wrong when we were told 2 to 3 days before we would have her ashes back and every time we would call, they kept telling us to call back. Now we call today and they tell us they LOST her? WTH?
The Animal Emergency Clinic covered and covered for a mistake made in their clinic, making excuses time after time, and lying to us for a week until they couldn't cover any more. This makes me so SICK!
And the manager goes into a spiel about how many pets they help. Yes, fine, I understand that they are known as a good clinic, but you know what, I do rescues, and I help pets too - how can you loose the most important pet we've ever owned? Your clinic would not be in business if not for people like me paying your paycheck! This is NOT ACCEPTABLE!
We paid for private cremation, apparently, somehow along the way, they mixed her up with general cremation pets, and her ashes were supposedly dropped near Mt. Rainier. We have no proof whatsoever that this was done, either! The clinic lied to us multiples times, who is to say where her ashes really are?
I haven't blogged this part either, because it's been really hard for me... but when we went to put her to sleep, we were assured she had been sedated. I've put several pets to sleep before, so I understood. However, Pudgy was not sedated properly, and when they went to add the medication through her IV, she started freaking out trying to rip the IV out.
I am scarred from this. I've never heard of this happening before, but the veterinarian tried to say it happens sometimes. NO, IT DOESN'T! There is something very, very wrong at The Animal Emergency Clinic!
Every time I close my eyes I see this happening over and over again. My heart broke, because I felt like a murderer. It was so hard for me to agree to the euthanasia as it was, because she looked so much better when we came to the clinic that morning, and it's hard for me to agree to this when I don't even believe in abortion. (It may seem screwed up to some folks, but a life is a life to me) I had a different vet every time we walked through the doors at The Animal Emergency Clinic, and every time I felt like they were telling me something different.
Not once on any of my pets have I ever blinked an eye at how much something cost. If I was short on money, they ate fine, I went without. That's the way it always has been. If a critter walks through our doors, they are spoiled rotten.
So now, we can't even take her with us back home to Texas. She's here in a state, we will never come back to, thrown onto the ground like trash. They treated her like TRASH!! How is this right?
I'll be contacting Washington's Veterinary Board about this.
I hope and I pray, that this never happens to anyone else. May we hurt so no one else has to.
Labels:
ethics,
Murphy's Law,
pets,
vents
Subscribe to:
Post Comments (Atom)























19 comments:
Oh no! I'm so, so sorry! Big HUGS coming your way.
OMG, I'm so sorry. Add that to your loss and it's just too much to handle. Take care and let us know how it turns out.
I am truly sorry! For both your loss and what you were put through.
Sweetie, my heart is truly breaking for you..
I am really without words...what a terribly sad situation, I am so very sorry this is happening to you. :(
Oh my...I don't even have any words. I'm upset for you. :(
I'm sorry. *hugs*
OMG... that is horrible... I'm so sorry you're going through this.
A Lil Enchanted,
~LaShan~
I am so sorry for your loss and the additional sadness these people have put you through.
I am so sorry for your loss and how horrible of Tacoma Emergency to pull that on you. There is no reason for all the lies they told. Not that it matters at this point but I hope they did not make you pay or at least they give you a full refund. Hugs for your broken heart and I hope tomorrow is a better and more blessed day.
I'm so incredibly sorry that you are dealing with this. I know how important a pet can be, this clinic should be ashamed of themselves. :(
i am extremely sorry for what you are going through... shame on that hospital for not doing their job accurately... when i was a vet tech, we did everything as accurate as can be... and if there were mistakes, there were major consequences (including being let go)... and we always made it up to the client the best we could...
i also cannot believe that they did not sedate your doggie properly before she went to sleep... guess they don't know how to do their dosage calculations...
I am so sorry you had to go through this terrible experience in every way. Hopefully the clinic will give you a full refund of your money, and you could maybe donate it to an animal charity. Knowing that this disaster at least helped other animals might help your heart heal, at least a little bit.
I'm so sorry, that's so horrible :(
First, I am so sorry for your loss, and second I am so sorry that you have had to go through this! This kind of action is unspeakable, and I know your heart must be breaking!!
Your baby "is not" trash, and should not be treated as such, but as you say, how do you know for sure where her ashes are?
I'm sending you {{{hugs}}}
and wiping the tears from my eyes.
This hits very close to home for me!
Take care,
Kat
Oh..I am sending you big hugs right now. I am so sorry for your pain. It is truly a heart wrenching experience and I'm sorry you have had to go through this.
omg. this is horrible.
OMG! I am so sorry to hear that happened and for your loss!!! My thoughts and prayers go out to you and your family!
I am so sorry to hear this!
Big HUGS.
What a potent prayer! "May we hurt so others don't have to". You are blessed already. Take care!
Okay first I want to say that I can't even imagine how mad you are. First your poor girl has to be put down, not knowing if it was down comfortably, and then they lose her ashes? WTF! I wouldn't pay them a single dime! Second, I would sue. Just my thoughts.
Post a Comment