15 October 2009

An Open Letter To Manufacturers

First off, let me say that I really, really appreciate coupons. I don't want this post to come off as ungrateful, because it is not meant to be.

When you send out coupons for free items, it lets me try the item. There have been lots of items I've fallen in love with this way, that I probably would never have tried otherwise. Take Purina's Yesterdays News cat litter - I ended up switching to it for our bunny because I liked it better than the other natural litter we were using for him.

What bothers me is the price point limit - this item up to $4.00 free for instance.

Unfortunately, a lot of us have grocery stores that have higher prices than average living out here on the West Coast. While your item may be free over in the Midwest, time and time again, I end up having the pay the difference here. Sometimes, I hang on to the coupon, in hopes that maybe it will go on sale, and I won't have to fork out another dollar or two to try your item, but most of the time, the coupon then expires before I ever get a chance to use it.

Please consider raising the limit on your free coupons so that it is a little higher than the average sell price. (I know, I know, there are some grocery stores that might take advantage of this, and turn the coupon in for more than they sell that item for. I really hope this isn't the norm though!) But it really leaves a sour taste in my mouth when the item I thought was "free" for me to try, just cost me $1, when someone in another part of the country was able to get it without an out of pocket cost.

Sincerely,
Storm, The Psychotic Housewife

3 comments:

Kookaburra said...

I run into this same situation (in NJ) ALL the time. It's so frustrating to think I am going to get to try a product for free, only to find out at the register that I need to shell out $1 or so for my "free" product.

You know how CVS occasionally prints free product coupons on the bottom of their receipts? The most recent one I received was for free CVS chapblock. Except the dollar value limit of the coupon was much less than the product's price. Now, doesn't CVS know the prices of their own brand products? And can't they customize their own coupons to match the prices of their products?

Sounds like a bit of bait and switch to me.

Miss Daphne said...

I run into this all the time as well. I even had the Safeway register coupons for free hygine pads I forget what brand it was. The only problem was the max price they had on the coupon was less then the shelf price! The cashier did scan one of my free coupons and it did at least adjust up to go free. I still had I think two other coupons expire due to waiting for a sale.

Flying Giggles and Lollipops said...

I just paid the dollar over the "free" coupon price to try something yesterday. I live on the West Coast and completely understand. My coupon is expiring at the end of the month, so I figure if it did not go on sale yet, it probably was not going to.

I agree with you!